Privacy Policy

your personal information is in safe hands

 This Privacy Policy explains how Imaginary Caravel Unipessoal Lda (“MyCrew”, “we”, “us”) collects, uses and protects your personal information when you visit our website or use our charter services.

By using this website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect:

• Name, email address and phone number
• Booking information (date, group size, preferences)
• Payment and billing details processed securely via third-party providers
• IP address, browser type and website usage data
• Any information voluntarily provided through forms or communication

2. How We Use Your Information

We use your personal data to:

• Manage inquiries and bookings
• Provide charter services safely and efficiently
• Process billing and payments
• Improve our website and service quality
• Comply with legal obligations
• Send relevant service updates (only when you consent)

3. Legal Basis

Processing is based on:

• Service contract performance
• Legal obligations
• Legitimate interests
• Your consent

4. Data Security & Retention

Data is stored securely and retained only as long as necessary for legal and operational reasons.

5. Sharing Your Information

We may share data with:

• Payment processors
• Booking platforms
• Crew members for operational purposes
• Authorities when required by law

We do not sell or rent personal information.

6. Cookies

Cookies may be used to enhance website functionality. You can manage these via browser settings.

7. Your Rights

Under GDPR, you may:

• Access, correct or delete your data
• Withdraw consent
• Request data portability
• Object to certain processing
• File a complaint with CNPD

To exercise your rights, contact: info@mycrew.pt

8. Changes

Any updates to this Privacy Policy will be posted on this page.

9. Contact

Imaginary Caravel Unipessoal Lda
VAT nº 514 315 172
Rua do Cerro Casa Luísa S/N
8400-500 Carvoeiro
Portugal
Email: info@mycrew.pt

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Do you have Questions?

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